New to EXL
Welcome to EXL! As a new employee, now is the time to learn about our benefits and programs, so you can make the best decisions and get the most out of what’s available. Keep in mind, you must enroll in benefits within 30 days from the date you receive your benefit enrollment notice to have coverage for the rest of the plan year.
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How do I understand the benefits and programs available to me?
Review this site and the Benefits Guide on the Resources Page.
Under which benefits can I cover my spouse/domestic partner and/or dependent child(ren)?
You can cover your spouse/domestic partner and/or dependent child(ren) under these benefits:
How and when do I enroll in my health and insurance benefits?
Enroll through the EXL Benefits Portal within 30 days of receiving your benefit enrollment notice. To get started, visit the portal from your computer, tablet, or smartphone. Click on “Are you a new user?” and follow the prompts to create your own username and password.
How do I designate beneficiaries?
Designate beneficiaries for your Life and AD&D insurance on the EXL Benefits Portal. You can review and update your 401(k) Retirement Savings Plan beneficiaries on Fidelity’s Website.
How do I roll over a prior employer's 401(k)?
To initiate a roll over request, log in to Fidelity’s Website or call 1-888-503-7526 for assistance. To learn more about enrolling in benefits, visit the Enrollment Page.
Questions about Your Health and Insurance Benefits?
If you have questions about your health and insurance benefits and enrollment, visit the Alight Benefits Portal to chat live with a customer service representative. Or, you can call the EXL Benefits Service Center at 1-877-319-8490. Representatives are available Monday through Friday from 8 a.m. to 8 p.m. ET.